ARTIFACTORY: How to resolve the error "500" when using the Artifactory "File URL" link to download files that contain non-English characters

Introduction 

When using the "File URL" link to download files with non-English characters in the names or paths, such as "测试.jpg", "テスト.jpg" ..., you may encounter the “500” error, such as the following:

 

Copying the URL and to download it in the browser, you will receive a 500 error:

 


Resolution 

You can resolve this issue by adding the following parameter to the artifactory.system.properties file:

Step 1:
Edit the artifactory.system.properties file:

$ vim $ARTIFACTORY_HOME/var/etc/artifactory/artifactory.system.properties

Step 2:
Add the following parameter (default value is true):

artifactory.redirect.native.browser.requests.to.ui=false

Step 3:
Restart Artifactory:

$ systemctl restart artifactory

 

Then, you can download this file successfully.


Conclusion 

This article introduces how to resolve the “500” error when downloading files with non-English characters in the names or paths. By modifying the artifactory.system.properties file, this issue can be resolved.