ARTIFACTORY: Why does authentication to Artifactory via LDAP time out?

ARTIFACTORY: Why does authentication to Artifactory via LDAP time out?

AuthorFullName__c
David Livshin
articleNumber
000005932
ft:sourceType
Salesforce
FirstPublishedDate
2023-12-20T15:07:13Z
lastModifiedDate
2023-12-07
VersionNumber
2

Artifactory uses a 10 or 15 second  (depending on version) connection timeout to LDAP by default. This default timeout should be sufficient in most cases, if you encounter timeouts we strongly suggest investigating the reason for the timeout as your first step. If the LDAP search does not return result in time, Artifactory will throw an error similar to below  

[ERROR] (o.a.a.l.p.LdapGroupProviderImpl:190) - An error occurred 
while retrieving LDAP groups with strategy STATIC,
​​​​​​org.springframework.ldap.UncategorizedLdapException: Uncategorized 
exception occured during LDAP processing; nested exception is javax.naming.NamingException: LDAPresponse read timed out, timeout 
used:10000ms.; remaining name 'ou=exchange_objects,dc=joshuanet,dc=global,dc=joshua,dc=com'