- Please verify you have a strong, fast, network connection between the Artifactory server and the LDAP server. You may run a network trace between the servers to investigate this.
- Consider narrowing down your Artifactory LDAP search base by using "Search Base" in Artifactory's LDAP setting. This is the key issue in most cases, please do not ignore it!
- The Search Base in Artifactory is the context name in which to search relative to the base DN in the LDAP URL. If you have a very large LDAP server, setting an appropriate search base is necessary to avoid timeouts.
- Please see our Documentation for details, and consult your LDAP administrator for assistance.
- If the above options fail we can increase the LDAP timeout values. Please follow the instructions here . We should still work on discovering the root cause of the slowness that required us to increase the timeout.