How to do a password reset for your instance:

ARTIFACTORY: How to Access Your Artifactory SaaS/Online Instance and Reset the Password

AuthorFullName__c
JFrog Support
articleNumber
000001040
ft:sourceType
Salesforce
FirstPublishedDate
2016-09-05T14:54:46Z
lastModifiedDate
2018-10-01
VersionNumber
11

1. Go to your Artifactory SaaS at https://{server-name}.jfrog.io then clicking on 'Forgot Password: 


2. This will lead to a reset password screen prompting for a username, inserting 'admin' and clicking on 'submit' will send a mail with a new password to your address associated with the 'admin' user: 

  1. An email will be sent to the address associated with your admin user.

By default, the 'admin' user is created with the same email address as your administrative account is created.

If your Artifactory Online instance does not have an administrator user defined, next time you log into your Artifactory Dashboard, you will be requested to create a new user with administrator privileges in your Artifactory Online instance.