PLATFORM: Collect AWS EKS log and OS log files for troubleshooting AWS EKS Infra issues

PLATFORM: Collect AWS EKS log and OS log files for troubleshooting AWS EKS Infra issues

AuthorFullName__c
Jayanth Suresh
articleNumber
000006031
ft:sourceType
Salesforce
FirstPublishedDate
2024-02-08T10:36:59Z
lastModifiedDate
2024-02-08
VersionNumber
1

We see customers facing performance/Infra issues in AWS EKS clusters with JFrog product.In some case to investigate the issue,we might need EKS clusters logs and configurations along with the JFrog product support bundle or JFrog Artifactory Data Collector (for JFrog Artifactory)  to analyze and identify the  bottleneck of the issue. So to collect the complete information like Amazon EKS log files and OS logs for troubleshooting Amazon EKS. Please follow the below steps: